Meghann Chilcott

Meghann Chilcott
From Meghann Chilcott’s unique vantage point as chief technology and marketing officer for Benzer Pharmacy, she parlays more than 20 years of experience into a position of industry leadership as a key influencer and subject matter expert. In the ongoing technology shift from legacy platforms, Meghann champions the use of business intelligence (BI), machine learning and AI to help independent pharmacists better assimilate the benefits of each into marketing messages that resonate in bold, new ways. Over the years, Chilcott has established an enviable track record of success, both from the viewpoint of real-world experience, as well as from the …
From Meghann Chilcott’s unique vantage point as chief technology and marketing officer for Benzer Pharmacy, she parlays more than 20 years of experience into a position of industry leadership as a key influencer and subject matter expert.

In the ongoing technology shift from legacy platforms, Meghann champions the use of business intelligence (BI), machine learning and AI to help independent pharmacists better assimilate the benefits of each into marketing messages that resonate in bold, new ways.

Over the years, Chilcott has established an enviable track record of success, both from the viewpoint of real-world experience, as well as from the advanced perspective of an academic authority. She is currently completing her Master’s in Biomedical Informatics at Nova Southeastern University College of Medicine.

Meghann is a regularly contributing author to Forbes as a member of the magazine’s technology council, a co-host of FutureDose.Tech (a platform for discussion of the latest trends in the industry on the Pharmacy Podcast Network), and a guest speaker at pharmacy leadership forums and summits across the country.
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Articles: Meghann Chilcott

The “CDP” Cure for Common “Rx” Marketing

USA / Meghann Chilcott offers an introductory look at the potential of customer data platforms (CDPs) to transform the way pharmacy marketers reach out to an increasingly online customer base in the USA.   CDPs enable marketers to pool customer information together from various sources for the purpose of creating seamless, data-rich patient profiles In the pharmacy…

The ‘Pharmacist’ Will See You Now

Opinion / Meghann Chilcott, chief technology/marketing officer at Benzer Pharmacy provides insights for expanding point-of-care (POC) testing services in the US retail environment, and opportunities for improving patient outcomes and customer satisfaction in the process.   POC testing makes it possible for patients to receive the treatment or the advice they need almost immediately upon their arrival…

Evolutionary Trends in Pharmacy Technology

Opinion / Meghann Chilcott, Chief Technology/Marketing Officer at Benzer Pharmacy charts out new pathways for improving the customer experience and sustaining business success through data-driven decision-making in support of independent pharmacists.   Patients of all ages are showing a greater desire for instant-access to healthcare information—something the digital transformation has made possible for the first time.  …

The Pharmacy in 2019

Pharmacy / Meghann Chilcott, Chief Technology/Marketing Officer at Benzer Pharmacy looks at current pharmaceutical service trends that aim to create a more perfect union among technology, medication delivery and patient care for independent pharmacists. The move toward automation is reducing the complexity faced by medical coders, with software acting as the go-between, providing needed checks and balances on…

Amazon to Enter Electronic Medical Record Space

Opinion / Meghann Chilcott, senior vice president of OrderInsite, discusses the opportunities and threats around Amazon’s move into selling software that reads medical records.   Digital health records are notorious for creating more work for doctors. A lack of standard practices means that the information saved in these records is often copied and pasted repeatedly and riddled with…

AI and Machine Learning Takes on the Burden of Billing and Coding

Innovation / Meghann Chilcott, Senior Vice President of OrderInsite, looks at how new technology is being applied to improve accuracy and efficiency in pharmacy accounting. The Centers for Medicare and Medicaid Services put the cost of billing and payment errors in 2017 at $36.21 billion. Pharmacy accounting and bookkeeping is a challenging necessity. There are several hoops to…

The Pharmacy of the Future

Innovation / Meghann Chilcott, Senior Vice President of OrderInsite, discusses the changing role of pharmacists and technicians.   Patients are consumers, and they expect more from pharmacies than a collection of pill bottles. Local pharmacists have seen their roles continually change over recent years due to enhanced technology that allows them better and faster communication with health…

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